FAQs

Important: By ordering an email list from us you explicitly agree to comply with all relevant regulations including the CAN-SPAM Act. Please visit the Federal Trade Commission website and ensure that you comply with the CAN-SPAM regulations before purchasing a list from us. Please do not order a mailing list from us if you do not intend to comply with these regulations and laws.

About Us

Why should I buy a list from you?

Here are just a few great reasons why you should choose EmailsPlease:

  • Triple Email Verification = Quality Emails
  • 95+% Consumer Email Accuracy
  • 90+% Business Email Accuracy
  • Low Minimums & Affordable ​Pricing
  • Unlimited Usage
  • Easy-to-Use Excel File Format
  • A+ BBB Rating
  • No Worries Guarantee

Why should I trust you?

We are an Accredited Business of the Better Business Bureau and have thousands of satisfied customers. Our Customer Service team is standing by to answer any questions you have, so feel free to reach us via Phone, online LiveChat or via Email.

We are very serious about security & privacy and take great pride in the quality of our data & our Customer Service. Thousands of people and businesses have trusted us already – you can too!

Who are you? What do you do?

We are a US based company, located in Scottsdale, AZ. We are tightly knit group of data experts and IT wizards who specialize in data and quality, targeted email marketing lists. We understand that quality data = quality results, and we’ve made it our goal to provide the most accurate and reliable marketing lists online with email list prices that are hard to beat.

Our goal is to deliver quality data in a fun online system that’s quick and easy for anyone to use. We provide our customers with a secure way to quickly target sales leads and search for potential new customers online, so that they can feel confident about launching a highly targeted email marketing campaign backed by quality data. We understand that a successful marketing campaign begins with a ‘great list’, and our mission is to help you find it!

Business Email Lists

How often are your Business Lists updated?

We clean and update our database as new information becomes available. On average, the Business Name, physical mailing address, demographics and phone numbers are updated 2x/year. The Business Contact’s Email Address is updated multiple times, and one final time at purchase.

Where does your business list information come from?

Our business data is compiled using a variety of verified sources, including but not limited to, public financial reports, directories, online & offline research and phone verification.

How accurate are your Business Email Lists?

We take great pride and care in maintaining the quality of our data, as it is the core of our business. But despite our efforts, marketing lists will never be perfect. Although we go to great lengths to frequently clean and update our databases, they will always contain a small number of undeliverable mailing addresses & emails, out of date information and data errors that are beyond our control. On average, you can expect to receive the following accuracy rates:

  • Business Mailing Address & Demographics – 90+%
  • Business Telephone Number – 85+%
  • Business Executive’s Name + Email Address – 90+%

How much does it cost?

Please view our Pricing page for all list prices.

What do I get when I buy a Business Email List?

  • Business Name
  • Business Physical Mailing Address
  • SIC Code / Industry Description
  • Telephone Number
  • Business Contact’s Email Address
  • Business Contact’s Name
  • Business Contact’s Title

What format is the list in?

The list comes as a .csv file. You can use the list in a variety of programs, including Excel.

How long does it take to get my list, after I place an order?

After you place your order online, we clean your list one final time. This final cleansing & verification process takes about 2-4 hrs during normal business hours. This process ensures that you only receive email addresses that are 90+% accurate. After your list goes through this final cleansing and verification process, we will email you your cleaned-up list as an excel/.csv file. If we remove any email addresses, we will refund you back for the difference. On average, we remove 15-40% of the emails on your list.

How long does it take to build a list?

~5-10 minutes

I want a Business Email List – How do I get started?

You can build and buy a Business Email List online – click Get Lists to get started

What is your ‘No Worries Guarantee’?

We guarantee that 90+% of your email addresses, will be valid, and up-to-date, when you purchase your Business Email List from us & use it within 3 days of purchase. Should your bounce rate exceed 10%, we will refund the difference back to you.

Consumer / Personal Email Lists

What is a Consumer Email List?

A Consumer Email List is a list of People with Personal Email Addresses (ex. Joe@gmail.com). A Consumer Email List includes Full Name + Physical Mailing Address + Email Address.

How often are your Consumer Lists updated?

We clean and update our database as new information becomes available. On average, the Name, physical mailing address, & demographics are updated 2-4x/year. The Email Address is updated multiple times, and one final time at purchase.

Where does your Consumer Email List information come from?

Our consumer data is compiled using a variety of verified sources, including but not limited to, online & offline research, questionnaires, surveys, product purchases, memberships, magazine subscriptions and self-reported information.

How accurate are your Consumer Email Lists?

We take great pride and care in maintaining the quality of our data, as it is the core of our business. But despite our efforts, marketing lists will never be perfect. Although we go to great lengths to frequently clean and update our databases, they will always contain a small number of undeliverable mailing addresses & emails, out of date information and data errors that are beyond our control. On average, you can expect to receive the following accuracy rates:

  • Consumer Mailing Address & Demographics – 95+%
  • Consumer Email Address – 95+%

How much does it cost?

Please view our Pricing page for all list prices.

What do I get when I buy a Consumer Email List?

The list comes as a .csv file.

Consumer Email Lists Include:

  • Full Name
  • Physical Mailing Address
  • Personal Email Address

What format is the list in?

The list comes as a .csv file. You can use the list in a variety of programs, including Excel.

How long does it take to get my list, after I place an order?

After you place your order online, we clean your list one final time. This final cleansing & verification process takes about 2-4 hrs during normal business hours. This process ensures that you only receive email addresses that are 95+% accurate. After your list goes through this final cleansing and verification process, we will email you your cleaned-up list as an excel/.csv file. If we remove any email addresses, we will refund you back for the difference. On average, we remove 15-40% of the emails on your list.

I want a Consumer Email List – How do I get started?

You can build and buy a Consumer Email List online – click Get Lists to get started.

What is your ‘No Worries Guarantee’?

We guarantee that 95+% of your email addresses, will be valid, and up-to-date, when you purchase your Business Email List from us & use it within 3 days of purchase. Should your bounce rate exceed 5%, we will refund the difference back to you.

Email Marketing

I’d like to learn more about email marketing and email marketing best practices – can you help me?

Yes! Please visit our Resources page for educational articles, tips and information about email marketing and email marketing best practices.

Why do some emails get returned? Why won’t 100% of my emails go through?

Email marketing is very complex, and there are a lot of reasons why emails get returned and do not reach a recipient’s inbox. An incorrect email address, is just one of many reasons why an email may not get delivered. Emails that are not delivered are called ‘bounces’. Bounces are classified as soft or hard bounces:

  • A soft bounce is an email message that gets as far as the recipient’s mail server (it recognizes the address) but is bounced back undelivered before it gets to the intended recipient. A soft bounce might occur because the recipient’s mailbox is full, the server is down or swamped with messages, the recipient’s server recognizes the sender, message or content as spam, or the message is too large.
  • A Hard bounce is an email message that has been returned to the sender and is permanently undeliverable. Causes include invalid addresses (domain name doesn’t exist, typos, changed address, etc.) or the email recipient’s mail server has blocked your server.

What is an email ‘bounce’?

Bounces are emails that are undeliverable, and that do not reach the inbox of the recipient. A bounce occurs when you send an email, but it does not get delivered. The recipient’s mail server does not accept the email, and they send it back.

  • Email bounces are classified as soft or hard bounces:
    • A soft bounce is an email message that gets as far as the recipient’s mail server (it recognizes the address) but is bounced back undelivered before it gets to the intended recipient. A soft bounce might occur because the recipient’s mailbox is full, the server is down or swamped with messages, the recipient’s server recognizes the sender, message or content as spam, or the message is too large.
    • A Hard bounce is an email message that has been returned to the sender and is permanently undeliverable. Causes include invalid addresses (domain name doesn’t exist, typos, changed address, etc.) or the email recipient’s mail server has blocked your server.

Can you help me design a professional looking HTML email for my campaign?

Yes! Please visit our sister company ​LeadsPlease+​ ! LeadsPlease+ enables
you to quickly and easily design an email by uploading your own images, or using 100’s of email templates. After you design your email, LeadsPlease+ allows you to send an email campaign, and provides email reporting so you can track the success of your campaign. Please visit ​LeadsPlease+​ to design and send your email campaign, or give us a call.

I need help sending out my emails. Can you help me with an email blast campaign?

Please visit our sister company ​LeadsPlease+​ ! LeadsPlease+ enables you to quickly and easily design an email by uploading your own images, or using 100’s of email templates. After you design your email, LeadsPlease+ allows you to send an email campaign, and provides email reporting so you can track the success of your campaign. Please visit ​LeadsPlease+​ to design and send your email campaign, or give us a call.

Can I use my personal email account (ex. Gmail / Yahoo etc) to send out emails to your lists?

Some email services allow you to send bulk emails to third party bought lists, some do not. Please contact your email service directly if you have questions regarding their bulk email deployment rules.

Need help with an email blast campaign? We have partnered with several widely-known, highly reputable email marketing companies to assist our customers with email design, email blast campaigns, and email reporting. To request more information, please fill out the Contact Us form or give us a call.

Can I use your lists with MailChimp, Constant Contact or other similar email service providers?

No. You cannot use our lists with MailChimp or Constant Contact. They do not allow you to upload and send to 3rd party email lists. If you have a question about whether your email provider will allow you to upload our lists, please contact your email service provider directly.

After I get my list, what do I do?

After you get your list, you can start email marketing! You can upload your list of contacts into your email account / program, or forward the list to your email service provider. Please note: We strongly suggest that you use a verified, accredited 3rd party email service provider to help you release your email marketing campaign. Please see below for more information.

Security & Privacy

Is your site secure?

Yes. We take security and privacy very seriously. For added security, we do not store your credit card details after a transaction.

We do not use your personal information for any purpose other than to validate a credit card transaction on a sale. We do not give or share your details with any third party.

Payment

What forms of payment do you accept?

We accept all 4 major credit cards: Visa, Amex, MasterCard and Discover.

What’s the minimum order size?

Please see our Pricing page for minimums and pricing.

Do you offer any discounts?

Yes. Our Pricing page explains our volume discounts.

How much does a list cost?

We provide extremely competitive pricing and low minimums. For a detailed pricing breakdown, please see our Pricing page.

Do I have to pay a monthly fee or sign up for a long-term membership to use your services?

No. There are no long term subscriptions or monthly fees. You only pay for the data/list that you need, and that’s it.